I2C SPI USB CAN eSPI Cable Testing View All Quick Start Guides User Manuals Software Downloads Knowledge Base Videos Case Studies App Notes White Papers Sales Support How to Order
Products Blog Sales Support Contact Search

Using the Aardvark, Beagle, Cheetah, and Komodo with Manual Driver Installation

This guide explains how to manually setup and verify the USB driver required for a number of Total Phase products:

Generally users should utilize the automatic USB driver installation package provided by Total Phase. However, on a small number of Windows 11 Enterprise systems, as well as all ARM64 systems, the automatic system has issues with policy requirements or driver signatures. In such cases, it's possible to manually install the built-in WinUSB driver present on every Windows 11 system.

Note: This does not apply to the Promira Serial Platform, as it does not require any manual driver installation steps.

These steps have been verified to successfully enable the supported products using the WinUSB driver on Windows 11:

1. Plug in your device to the host system.

2. Open Device Manager and locate the device.

3. Right-click on the Total Phase product (such as Aardvark I2C/SPI Host Adapter) in the Device Manager's "Other devices" section, and choose "Update driver" from the context menu.

Update Driver Menu

4. In the wizard, select "Browse my computer for drivers".

WinUSB Search Drivers

5.  Select "Let me pick from a list of available drivers on my computer".

WinUSB Browse Drivers

6.  From the list of device classes, select "Universal Serial Bus devices".

WinUSB Select Device

7.  The wizard displays WinUSB Device. Select "WinUSB Device" under Manufacturer and "WinUSB Device "under Model. Click Next.

WinUSB Select Driver

8.  A warning may show up. You can click "Yes" to continue.

Update Drivery Warning

9.  This completes the installation of the WinUSB driver.

WinUSB Driver Updated

10.  Users are now able to use the Total Phase product.

WinUSB Driver Completed Successfully