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Technical Sales Representative


Total Phase is a dynamic, growing, and profitable company that develops, manufactures, and sells development and diagnostic tools for electronics engineers in the embedded systems industry.  By offering powerful and compelling products at affordable prices, our products have become the trusted tools of choice by embedded systems professionals world-wide.  Our customers range from Fortune 500 companies to small businesses and represent a broad spectrum of industries.

We are currently seeking a Technical Sales Representative who will be intimately involved with customer contact, strategic planning, and driving revenue growth.  The Technical Sales Representative must be a highly motivated and energetic person who is responsible to grow revenue and profitability within a specified geography. 

This is an entry-level position and new hires will participate in a comprehensive training program to help bring them up to speed as a high-functioning contributor of the sales team.  The training program includes in-depth exposure to both industry and product knowledge as well as coaching on sales systems, processes, and best practices.  This is a great opportunity to develop career-building skills at a profitable and respected company.

Total Phase offers a unique opportunity to join a stable company with a proven business model and an established customer base.  At the same time, Total Phase maintains the entrepreneurial vigor and agility of a small company.


Primary Responsibilities

  • Grow revenue in the assigned territory consistent with the territory plan
  • Develop sales and business relationships within assigned geography to cultivate referrals and recurring revenue
  • Execute demand generation activities for the territory
  • Prompt follow up on quotes and leads within the territory
  • Provide ongoing accurate reporting of any competitive and large deal activity in the territory
  • Conduct customer demonstrations of products both in on-site meetings and virtual web meetings
  • Travel to the geography for training and market presence purposes

Other Job Functions

  • Staff inbound ticketing queue on a rotational basis
  • Provide trade show support as needed in all territories
  • Execution of ad hoc projects and/or tasks as assigned by the Sales Manager
  • Active participation in company meetings, staff meetings, and other functions


Education and Experience

  • Bachelors Degree from a leading university
  • 1+ prior jobs or internships with references
  • Technology background is a plus

English Language Communication Skills

  • Excellent oral and written communications skills
  • Ability to effectively articulate Total Phase's mission and philosophy

Customer and Personal Service

  • Professionalism, positive attitude, and good rapport with customers
  • A service orientation, actively looking for ways to help others

Technical Skills

  • Strong computer skills to include MS Word, Excel, PowerPoint
  • Willingness to learn new applications (OTRS, CRM, Tableau, and marketing automation)
  • Proficiency is required after training is provided
  • Intermediate mathematical and analytic skills for performing general calculations related to pricing, trend analysis

Judgment and Independence

  • Sound judgment and strong initiative required
  • Able to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
  • Solves problems independently using factual information and common sense
  • Ability to exercise discretion and maintain confidentiality
  • Excellent problem solving, tactful and diplomatic
  • Manages own time efficiently
  • Must be willing to work successfully in a team environment when needed
  • Solid work ethic, independent, resourceful, and self-motivated

Active Learning and Resourcefulness

  • Aptitude for learning new information and mastering specific content knowledge
  • Understanding of the implications of new information for both current and future problem solving and decision-making
  • Is resourceful and applies learning to produce new ways to accomplish work more effectively and efficiently
  • Desire to work in a dynamic industry with willingness to learn challenging new topics to stay current on industry concepts

Team Orientation

Members are expected to be selfless in the performance of their duties in order to help the team achieve superior performance.  Responsibilities include active participation in all company and staff meetings, monitoring industry and functional trends to bring best practices for discussion at staff meetings, and self-learning to improve job performance.  While each job has individual responsibilities, all team members are required to actively engage with their teammates, and pro-actively offer assistance to teammates to ensure the success of the team. 


This is a full-time position.  Total Phase offers competitive compensation and excellent benefits, including health, dental, vision, 401(k) with matching.  Total Phase believes in a healthy work and life balance with an emphasis on regular working hours and a casual work environment.

The location is at Total Phase headquarters in Santa Clara, CA.

Page Updated: 7/30/18