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Business Operations Associate

Who We Are

Total Phase is a dynamic, growing, and profitable company that develops, manufactures, and sells development and diagnostic tools for electronics engineers in the embedded systems industry.  By offering powerful and compelling products at affordable prices, our products have become the trusted tools of choice by embedded systems professionals world-wide.  Our customers range from Fortune 500 companies to small businesses and represent a broad spectrum of industries.

Total Phase offers a unique opportunity to join a stable company with a proven business model and an established customer base.  At the same time, Total Phase maintains the entrepreneurial vigor and agility of a small company.

Total Phase believes in a healthy work and life balance with an emphasis on regular working hours and a casual work environment.  We work to foster an environment of mutual respect and honest communication while developing our employees’ skills and talents. 


What You Can Expect

You will work across teams

We are currently seeking a Business Operations Associate who will be involved with both our sales and operations teams for the purpose of ensuring continuity of business operations.  The Business Operations Associate must be a highly motivated and detail-oriented person who is responsible to execute operational tasks and provide support to the sales team. 

You will be responsible critical daily functions

This person will be responsible for the execution of order fulfillment and payment lifecycle tracking within Total Phase.  Accurate and timely execution of projects is a critical success factor for this job.

You will be trained and coached

This is an entry-level position and new hires will participate in an initial training program to help bring them up to speed on Total Phase technology and products.  The training program will also include coaching on sales and operations systems, processes, and best practices.  This is a great opportunity to develop career-building skills at a profitable and respected company.

What We Expect

  • You will be responsible for fulfilling and shipping daily orders.
  • You will play a key role in managing and tracking invoice payments.
  • You will be the point person for vendor paperwork and supplier forms.
  • You will provide administrative support for sales functions.
  • You will facilitate streamlined communication between our sales, operations, and support teams.
  • You will assist in the execution and planning of company events and tradeshows.
  • You will participate in company meetings, staff meetings, and other functions.



  • Associate or Bachelor Degree
  • 1+ prior jobs or internships with references
  • Excellent oral and written communications skills
  • Strong computer skills and willingness to learn new applications
  • Intermediate mathematical and analytic skills for performing general calculations
  • Professionalism, positive attitude, and good rapport with customers


What We Look For

  • You are methodical and detail-oriented with the ability to exercise discretion and maintain confidentiality.
  • You are able to use logic and reasoning to solve problems independently and identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • You display strong initiative and manage time efficiently in a remote environment.
  • You have a solid work ethic and are independent, resourceful, and self-motivated.
  • You have an aptitude for mastering specific content knowledge and applying learning to produce new ways to accomplish work more effectively and efficiently.
  • You actively engage with teammates and pro-actively offer assistance to ensure the success of the team.


  • Full-time hourly position starting at $26+/hr 
  • Quarterly bonus program based on revenue targets
  • Health, dental, and vision insurance
  • 401(k) with matching
  • Competitive paid time off and holidays
  • Monthly wellness and home office stipends
  • Remote work environment and paid membership to co-working spaces
  • Quarterly company retreats

This position is a remote position with quarterly travel to meet with team members. Total Phase is headquartered in Sunnyvale, California.

Posted: 3/21/22