United States
 

How to Order

Order Online

Ordering online through our website is safe and easy. When placing an order, your personal information is encrypted and transmitted securely through Secure Sockets Layer (SSL). SSL is an encryption protocol that is the industry standard for secure browser communication. Your credit card information is never transmitted in the open and is never shared with any third party.

Major Credit Cards

Total Phase accepts all major credit cards including: Visa, Mastercard, American Express, Discover, Diner's Club and JCB.

How to Order Online

'Add To Cart' Button

Add to Cart To order Total Phase products, simply look for the "Add to Cart" buttons on the product's page just like the one here. When you click this button a new window will open with your shopping cart.

In the shopping cart, you can add, remove and modify the quantites of your items. Once you are ready to check out, simply click the blue "Checkout" button. You can view your shopping cart at any time. Simply click on the "View Cart" link at the top of the page.

Shipping

Orders placed online before 2PM PST usually ship the same day.

Total Phase ships all orders via FedEx Express.

Domestic orders within the United States can choose from:

  • FedEx Express Overnight (1 day)
  • FedEx Express 2Day (2 days)
  • FedEx Express Saver (3 days)


International customers, including customers in Canada and Puerto Rico, can choose from:

  • FedEx International Priority (2-3 days)
  • FedEx International Economy (4-5 days)


As a courtesy, estimated delivery times are provided for each service level. Total Phase cannot guarantee delivery times. Please visit the FedEx Express website for more information about their services, www.fedex.com.

Pre-payment

If you would prefer not to place your order online, Total Phase can accept payment by wire transfer or bank check. We require that payment be received in full before the product is shipped. There is an additional USD$25 processing fee for orders of less than $2000. There may also be an additional fee for the wire transfer. In-stock items usually ship within 1-2 business days of the funds clearing.

Purchase Orders

Minimum order amount for purchase orders is $1000. Total Phase only accepts purchase orders from pre-approved companies.

Companies interested in being pre-approved for net terms must submit bank and trade references. These references can be faxed to (408) 850-6501.

Total Phase reserves the right to refuse net terms to any company. Total Phase also reserves the right to cancel any company's account based on payment delinquency