Privacy Notice

What This Privacy Notice Covers

Total Phase takes your privacy seriously. Please read the following to learn more about our privacy policy.

The federal government and technology industry have developed practical tips to help you guard against Internet fraud, secure your computer and protect your personal information.

How Total Phase Uses Your Personal Information

This policy covers how Total Phase treats personal information that Total Phase collects and receives, including information related to your past use of our products and services. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available.

Information Collection and Use

General

Total Phase collects personal information when you register with Total Phase, when you use Total Phase products or services, when you visit Total Phase pages or the pages of certain Total Phase partners, and when you enter promotions or sweepstakes. Total Phase may combine information about you that we have with information we obtain from business partners or other companies.

When you register we ask for information such as your name, email address, physical address, and company affiliation. When you register with Total Phase and sign in to our services, you are not anonymous to us.

Total Phase protects the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input and is fully PCI compliant. We reveal only the last four digits of your credit card number when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

Total Phase automatically receives and records information from your computer and browser, including your IP address, Total Phase cookie information, software and hardware attributes, and the page you request.

Total Phase uses information for the following general purposes: to customize the content you see, fulfill your requests for products and services, improve our services, contact you, conduct research, and provide anonymous reporting for internal and external clients.

Information Sharing and Disclosure

Total Phase does not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services you've requested, when we have your permission, or under the following circumstances:

  • We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.
  • We transfer information about you if Total Phase is acquired by or merged with another company. In this event, Total Phase will notify you before information about you is transferred and becomes subject to a different privacy policy.

 

Cookies

Total Phase may set and access Total Phase cookies on your computer.

Total Phase uses web beacons to access Total Phase cookies inside and outside our network of web sites and in connection with Total Phase products and services.

Your Ability to Edit and Delete Your Account Information and Preferences General

You can edit your subscription preference for non-critical updates at any time.

Confidentiality and Security

We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.

We have physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you.

Changes to This Privacy Policy

Total Phase may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your Total Phase account or by placing a prominent notice on our site.

Questions and Suggestions

If you have questions, suggestions, or wish to make a complaint, please complete send an email to sales@totalphase.com or you can contact us at:

Total Phase, Inc.
2350 Mission College Blvd, Suite 1100
Santa Clara, CA 95054
Phone: (408) 850-6500

Effective Date: April 14, 2015