Support

How Can I Accelerate the API Command Functions when Communicating with I2C Bus Devices?

Question from the Customer:

I am using the Aardvark I2C/SPI Host Adapter with Aardvark Software API.

For my application, I am sending API functions aa_i2c_write and aa_i2c_read one after another, with no pause between those two commands. However, the read command follows the write command after 1ms. Is there a way I can reduce this delay for ...

How Do I Create and Verify New XML Files for a Prototype SPI Flash Memory Device?

Question from the Customer:

I’ll be using the Promira Serial Platform with SPI Active - Level 1 Application to program and test a new prototype SPI Flash.  For programming, it looks like I could use the Flash Center Software. There are a few similar devices in the parts library, but it looks like a new XML file needs to be created for this...

How Do I Configure the Beagle USB Protocol Analyzer to Capture Every LFPS Reset?

Question from the Customer:

I’m using the Beagle USB 5000 v2 SuperSpeed Protocol Analyzer - Standard Edition, and I have a question about triggering. How can I set the Beagle USB 5000 v2 analyzer to automatically capture every LFPS (Low Frequency Periodic Signaling) reset?

Response from Technical Support:

Thank you for your question! With o...

How Do I Send a Command for the Komodo CAN Duo Interface to Wait for a Reply Message?

Question from the Customer:

I’m using the Komodo CAN Duo Interface with the Komodo GUI Software I have a question about pause commands – is there a way to "wait for CAN reply message" in the batch script mode? I see a "send" command, but no associated "receive" command.

Response from Technical Support:

Thanks for your question! There ar...

How Do I Synchronize Multiple Aardvark I2C/SPI Host Adapters to Program SPI Flash Devices on the Production Floor?

Question from the Customer:

I need to simultaneously program six SPI Flash devices on a production floor. I will be using six Aardvark I2C/SPI Host Adapters as well as six Level Shifter Boards.

How do I synchronize the Aardvark adapters? As this operation will be executed on the production floor, I need the setup to be stable and easy for t...

Can the Advanced Cable Tester Fully Test Prototype Cables?

Question from the Customer:

I am working on a new product that will be supplying a custom USB 3.1 Standard-A Male to USB Micro-B Male cable.  I am looking to test DC resistance of the power lines, continuity, and signal integrity and data transmission quality. I’m looking at your products and I have some questions.

  • Would the Advanced Ca...