Question from the Customer:

Can I use the Promira Serial Platform to act as a master for the eSPI protocol? Would the eSPI Analysis Application work for this?

Response from Technical Support:

Thanks for your question!  The Promira platform can be used to simulate an eSPI master.  However, the Promira eSPI Analysis Application is not capable ...

Question from the Customer:

I need to test cables that are in development. Before I get started, I have some questions about the Advanced Cable Tester:

1. How does the Advanced Cable Tester obtain the HEO and VEO measurements of the eye diagram? What test principles are used?
2. What are the units of HEO & VEO? When I use an oscilloscope to view an ...

Question from the Customer:

I am testing SPI slave memory chips on an in-house test board. Some of the products we design have voltage specifications of 1.2V or 1.8V VCC and VCCIO.  Can the Promira Serial Platform source target devices at those levels? My current understanding, the VCC target supply is limited to 3.3V or 5V. Is there a way to ...

Question from the Customer:

I am using the Aardvark I2C/SPI Host Adapter with Aardvark Software API via Python and I need to communicate with registers. I noticed that the Python API supports functions aa_i2c_write and aa_i2c_read, which perform I2C Master write and I2C Master read respectively.  Is there an API function to perform I2C Master ...

Question from the Customer: I’m using the Beagle USB 12 Protocol Analyzer and I haven’t been able to view the USB traffic for a composite device: an HID keyboard and an Audio device connected to the USB hub. What do I need to look into? Do I need to make any changes to this setup? Response from Technical Support: Thanks for your questions! ...

Question from the Customer:

I’m developing an automated system for the production environment of automotive products. I’m looking at the Beagle USB 480 Protocol Analyzer – how could I use this device to read and record data transfer speed at the USB ports.

Response from Technical Support:

Thanks for your question!  The Beagle USB 480 Pro...

Question from the Customer:

I am using the A2B Bus Monitor and I can see the I2C transactions during “discovery”, which indicates the monitor is up running and monitoring the A2B bus. However, the audio output is not visible.  How do I configure the A2B Master to enable monitoring the audio output?

Response from Technical Support:

Thanks f...

Question from the Customer:

I am using the API functions to control the Aardvark I2C/SPI Host Adapter in SPI mode. To loop the MOSI/MISO, can I use only one Aardvark adapter or do I need two Aardvark adapters?

Response from Technical Support:

Thanks for your question! To test the traffic as you described, you will need two Aardvark adapters. On...

Question from the Customer:

I am using the Promira Serial Platform with the A2B Bus Monitor – Level 1 Application. I have questions about using the A2B API software.

1. Does it contain information about Level (dBFS) and Frequency (Hz) in the uncompressed PCM file from audio_capture.py, promira.py?
2. ​Where can I find information for the command...

Question from the Customer:

 I have two Aardvark I2C/SPI Host Adapters connected to my PC that are used in parallel. I am using LabVIEW. How do I determine which Aardvark adapter is connected to which port? As shown below, the ports are not differentiated.  How can I get the port information per Aardvark adapter?

Response from Technical Supp...